22 January 2018 - Appointment of Alan Sutherland to the Bureau of the NER
11 September 2017 - Update of Market consultations
07 September 2017 - Update of consultations MCCP213
23 August 2017 - Publication of the next four papers in a series of Initial Decision Papers for the Strategic Review of Charges 2021-27
21 June 2017 - Publication of first Initial Decision Papers for the Strategic Review of Charges 2021-27
10 April 2017 - 2021-27 Strategic Review of Charges – methodology publication - We have now published our methodology for the 2021-27 Strategic Review of Charges. Read more about our approach here.
31 October 2016 - Scottish Water's Performance Report 2015-16
06 October 2016 - Scottish Water’s Annual Return and Regulatory Accounts 2015-16
19 August 2016 - Consultation on Amendments to the Default Directions -
Clarification of the Default Directions
08 June 2016 - South Staffordshire Water Business Ltd granted water services and sewerage services licences
20 May 2016 - Measures to ensure the Scottish Water and sewerage non-household retail market works well
01 April 2016 - Deemed Contracts: Important information for business customers
01 April 2016 - OECD Symposium on Governance of Infrastructure : A speech by Alan Sutherland
04 March 2016 - Deemed Contract Scheme
13 January 2016 - Biodiversity Report 2011-2014
08 December 2015 - Technical Panel Consultation: MCCP189
12 November 2015 - Open letter to stakeholders
11 November 2015 - Scottish Water's Annual Return and Regulatory Accounts 2014-15
02 November 2015 - Annual Report and Financial Statements 2014-15
9 October 2015 - Water 2 Business - Consent to transfer licences
7 October 2015 - Everflow - Licences Granted
7 October 2015 - Scottish Water's Performance 2010-15
Scottish Water's Performance 2014-15
21 September 2015 - Deemed Contract Scheme Consultation
10 September 2015 - Notice of proposal to consent to licence transfer
09 September 2015 - Technical Panel Consultations: MCCPs 160, 172, 175, 178, 182 and 184
31 August 2015 - Updated licence application materials
28 August 2015 - Notice of proposal to grant licences to Everflow
20 August 2015 - We're recruiting
21 July 2015 - Customer Forum Legacy Report
07 July 2015 - Technical Panel Consultations: MCCPs 173 and 176, OCCP 049
03 June 2015 - Technical Panel Consultations: MCCP179
02 June 2015 - WICS director appointed Vice President of WAREG
04 May 2015 - Technical Panel Consultations: MCCP168, OCCP047 and MCCP177
12 March 2015 - Technical Panel Consultations: MCCP163, 165, 166 and 167
02 March 2015 - Letter to Licensed Providers regarding the Charities Exemption Scheme
20 February 2015 - Wholesale charges for 2015-16
12 February 2015 - NWG Business Limited - Licence condition letters
5 December 2014 - Commission publishes Annual Report & Accounts for 2013-14 and Public Services Reform (Scotland) Act 2010 for 2013-14
20 November 2014 - Ondeo - Licences Granted
20 November 2014 - Commission publishes final determination for 2015-21
31 October 2014 - Scottish Water's Performance 2013-14
22 October 2014 - Technical Panel consultation MCCP141
17 October 2014 - Notice of proposal to grant licences to Ondeo Industrial Solutions Limited
02 October 2014 - NWG Business - Licences Granted
15 September 2014 - Blue Business Water - Licences Granted
21 August 2014 - Notice of proposal to grant licences to NWG Business Limited
05 August 2014 - Notice of proposal to grant licences to Blue Business Water
22 July 2014 - WICS are recruiting
11 July 2014 - Castle Water
Licences Granted
28 May 2014 - Notice of proposal to grant licences to Castle Water
15 May 2014 - Good news for water customers on its way, says Scottish regulator
18 April 2014 - Source for Business licences granted
27 March 2014 - Updated Default Tariffs
20 March 2014 - Commission publishes draft determination for 2015-21
14 March 2014 - Notice of proposal to grant licences to Source for Business Limited
14 March 2014 - Non-household retail competition: Illustrating the possible impact of exit from the non-household retail market Prepared for WICS and Ofwat
25 February 2014 - The Water Bill: Implications
Legal opinion by Thomas Sharpe QC
28 January 2014 - Overview of the competitive retail market for water and sewerage services
24 January 2014 - Water regulator welcomes announcement on charges for customers
23 January 2014 - Customer Forum Note 21
20 December 2013 - Customer Forum Notes 22
02 December 2013 - Customer Forum Notes 18, 19 & 20
28 November 2013 - Independent Assuror
Report on growth
28 November 2013 - Independent Assuror
Report of capital maintenance
25 November 2013 - Customer Forum note 17
Scottish Water's draft business plan: Financial strength and closing cash
25 November 2013 - Customer Forum note 16
Scottish Water's draft business plan: Financial assumptions
21 November 2013 - Customer Forum note 15
Scottish Water's draft business plan: Overview of WICS notes for the Customer Forum
15 November 2013 - Annual Report and Financial Statements 2012-13
Achieving best value for water and sewerage customers
15 November 2013 - Scottish Water's performance 2012-13
15 November 2013 - Public Services Reform (Scotland) Act 2010
Statements and expenditure disclosure 2012-13
12 November 2013 - Scotland on Tap website relaunched
31 October 2013 - Commercial Water Solutions
Licences Granted
29 October 2013 - Water and Sewerage Services in Scotland: an overview of the competitive market
07 October 2013 - Real Water
Licences Granted
10 September 2013 - Customer Forum note 13
Mandatory water quality and environmental improvement programme 2015-21
10 September 2013 - Customer Forum note 14
Meeting demand from new customers
02 September 2013 - Notice of proposal to grant licences to Commercial Water Solutions and Real Water
09 August 2013 - Customer Forum Note 11
Measuring levels of service performance
09 August 2013 - Customer Forum Note 12
Measuring customer satisfaction
19 July 2013 - Technical Panel Consultation MCCP125 and MCCP126
Technical Panel Consultation MCCP125 - Minor HVI Enhancement
Technical Panel Consulation MCCP126 - Additional Wholesaler LVI Access
05 July 2013 - Cobalt Water Ltd
Licences Granted
27 June 2013 - Yorwater Limited
Licences Granted
24 June 2013 - Clear Business Water
Licences Granted
13 June 2013 - Customer Forum Note 9 & 10
29 May 2013 - Notice of proposal to grant licences to Yorwater Ltd
29 May 2013 - SRC 2015-21
Innovation and choice
24 May 2013 - Notice of proposal to grant licences to Cobalt Water Ltd
24 May 2013 - Regulatory 'financial tramlines' for Scottish Water Note prepared for WICS by Oxera (February 2012)
21 May 2013 - 29th Licensing Consultation: Revisions to the Disconnections Document - May 2013
20 May 2013 - Notice of proposal to grant licences to Clear Business Water Ltd
17 May 2013 - Technical Panel Consultation MCCP104 & MCCP123
Technical Panel Consultation MCCP104 - Changing Meter X/Y data and location notes and introduction of a meter position
Technical Panel Consultation MCCP123 - Removal of TI flags from the T29
09 May 2013 - Report by Oxera
The potential impact of 'no exit' from the non-household retail market
07 May 2013 - WICS consultation response (Submitted 1 March 2013)
Consumer Focus's consultation on the RIU
22 April 2013 - Competition
Disconnections Document consultation
17 April 2013 - Technical Panel consultation
MCCP112
14 March 2013 - 2013-14 Charges
Wholesale and Default Tariffs for 2013-14
08 March 2013 - Technical Panel consultations
MCCP095, MCCP105, MCCP111, MCCP117
04 March 2013 - Consultation response
Shaping the future of your water and waste water services – Consultation response from WICS
04 March 2013 - 2015-21 price review
Customer Forum Notes 1-8
28 February 2013 - Water UK City Conference
Presentation by Alan Sutherland
28 February 2013 - Press Notice
WICS responds to Scottish Government's proposals on economic regulation
11 February 2013 - Cooperation agreement
Agreement between WICS, Scottish Water and the National Consumer Council (now part of Consumer Focus
01 February 2013 - Press Notice
Scottish regulator welcomes EFRA Committee report on draft Water Bill
01 February 2013 - Technical notes 1-4
The Draft Water Bill: Technical Notes 1-4
14 January 2013 - Job vacancy- Director of Analysis
20 December 2012 - Published Annual Report and Financial Statements 2011-12
20 December 2012 - Published Scottish Water's Performance 2011-12
13 December 2012 - Published Scottish Water's Annual Return 2011-12 and Regulatory Accounts
28 November 2012 - Technical Panel consultation
Changes to facilitate the introduction of Accredited Entities (MCCP113 (reissued))
28 November 2012 - Technical Panel consultation
Meter Read Distribution Fix (MCCP109)
28 November 2012 - Technical Panel consultation
Making 'registration' customer friendly (OCCP040)
26 November 2012 - Technical Panel consultation
Changes to LP Nominations Process (MCCP116)
22 November 2012 - Independent Assuror report
Independent assessment of Scottish Water's customer research
16 November 2012 - The draft Water Bill
Briefing Note 4: Ensuring upside from upstream reform
07 November 2012 - United Utilities Water Sales Limited
Licence condition letters
19 October 2012 - Draft Water Bill
Written evidence to EFRA Select Committee Inquiry
17 October 2012 - Market Reform
Timeline to deliver an efficient and seamless Anglo-Scottish market
15 October 2012 - Veolia Water Projects Limited
Licence condition letters
09 October 2012 - United Utilities Water Sales Limited
Licence grant letter
08 October 2012 - WICS is recruiting
Regulatory Associate vacancy
18 September 2012 - Veolia Water Projects Limited
Licence grant letter
05 September 2012 - Strategic Review of Charges - commissioning letter
Ministerial Guidance 2015-20
05 September 2012 - Scottish Water's OPA score 2011-12
Reporter's Report