WICS Logo
Achieving best value for customers
  • About Us
    • Our role and remit
    • Who's Who
    • Governance
    • Commission Minutes
    • Jobs
    • Freedom of Information
    • Who we work with
  • New Suppliers
    • How the market works
    • How to become a supplier
    • Buying wholesale
    • Central Market Agency
    • Current suppliers
  • Customers
    • Household Customers
    • Business Customers
  • Our Work
    • Price setting
    • Scottish Water’s performance
    • Competition
    • Connection determinations
  • Future Prices
    • Final Determination 2015-21
  • Publications
    • What's new
    • Price Setting 2021-27
    • Price Setting 2015-21
    • Price Setting 2010-15
    • Price Setting 2006-10
    • Price Setting 2002-06
    • Scottish Water's Performance
    • Competition
    • Annual reports
    • Press Releases
    • Information notes
    • Governance
    • Commission Minutes & Papers
    • Speeches and Presentations
    • Other Reports
    • Scottish Water's Annual Return
    • Business Stream’s Annual Return
  • Home >
  •  Site Map
  • Home
    • Search Results
      • Accessibility
      • Media Centre
        • Press Releases
        • Speeches
        • Biographies
      • Feedback
      • Complaints
      • Jobs
      • Contact Us
        • Our offices
      • About Us
        • Our role and remit
        • Who's Who
          • Donald MacRae
          • Ross Finnie
          • Robin McGill
          • Jo Armstrong
          • Alan Sutherland
          • Ian Tait
        • Governance
        • Commission Minutes
        • Jobs
        • Freedom of Information
        • Who we work with
          • Ministers and the Scottish Parliament
          • Suppliers
          • Other regulators
          • Customer Forum
          • Citizens Advice Scotland
          • SPSO
          • Work with us
      • New Suppliers
        • How the market works
        • How to become a supplier
          • Types of licence
            • General licences
            • Specialist licences
            • Self-supply licences
            • Compare licence options
          • Guide to market entry
            • Standard licence terms and conditions
            • Default package
            • Licence monitoring
          • Apply
            • Licence fees
            • Business plan guidance for licence applicants
            • Self-supply licences
            • General licences
            • Specialist licences
        • Buying wholesale
          • Wholesale charges
          • Wholesale charge discounts
          • Negotiating a wholesale services agreement
          • Market Code
          • Operational code
          • Disconnections
        • Central Market Agency
        • Current suppliers
          • List of current licensees
            • Scottish Water Business Stream Limited
            • Anglian Water Business (National) Limited
            • Aimera Limited
            • Water 2 Business
            • Severn Trent Select Ltd
            • Thames Water Commercial Services Ltd
            • Veolia Water Projects Limited
            • United Utilities Water Sales Limited
            • Clear Business Water Limited
            • Kelda Water Services (Retail) Limited
            • Cobalt Water Limited
            • Real Water (Edinburgh) Limited
            • Commercial Water Solutions Limited
            • Source for Business Limited
            • Castle Water Limited
            • Blue Business Water Limited
            • NWG Business Limited
            • Everflow Limited
            • Sutton and East Surrey Water Services Ltd
            • Brightwater Services Ltd
            • Regent Water Ltd
            • Pure CGV Limited
            • SSWB Limited
            • Earls Gate Water Ltd
            • Water Retail Company
            • Advanced Demand Side Management
            • Lettermay Limited
            • Waterscan Limited
            • Affinity for Business
            • Smarta Water Limited
          • Current applications
      • Customers
        • Household Customers
          • Your supplier
          • Your bill
          • Your service
          • Our work for you
          • How to complain
        • Business Customers
          • Your choice of supplier
          • Self-supply
          • Default bills and service
          • Our work for you
          • How to complain
      • Our Work
        • Price setting
          • 2021-27
          • 2015-21
          • 2010-15
          • 2006-10
          • 2002-06
        • Scottish Water’s performance
          • Customer Service
          • Investment
          • Costs
          • Leakage
        • Competition
        • Connection determinations
      • Future Prices
        • Final Determination 2015-21
      • Publications
        • What's new
        • Price Setting 2021-27
          • Approach
          • Customer Forum
          • Research
          • Decision Papers
        • Price Setting 2015-21
          • Determinations
          • Ministerial Guidance
          • Consultations
            • Draft Determination
          • Customer Forum
          • Approach
        • Price Setting 2010-15
          • Determinations
          • Consultations
            • Draft Determination
            • Our Approach
            • Methodology
          • Ministerial Guidance
          • Research
          • Financial Model
          • Business Plan Guidance
          • Business Plans
            • Second Draft
            • Reporter's Report
          • Stakeholder workshops
            • Stakeholder workshops 2007
            • Stakeholder workshops 2009
          • All
        • Price Setting 2006-10
          • Determinations
          • Consultations
          • Ministerial Guidance
          • Research
          • Correspondence
          • Financial Models
          • Business Plans
          • All
        • Price Setting 2002-06
        • Scottish Water's Performance
          • Performance reports
          • Cost and performance
          • Investment
          • Customer Service
          • Reporter's Report
        • Competition
          • Customer Information
          • Policy and analysis
          • Water Bill
          • Retail Workshops
            • 7 June 2012
            • 11 June 2012
            • 13 June 2012
          • Consultations
            • Technical Panel Consultations
              • MCCP246
              • OCCP067
            • Market Consultations
              • Deemed Contract Consultation
              • Deemed Contract SLC amendment
          • Market Documents
            • Licence Monitoring
          • Deemed Contracts
          • History
          • Charges
            • Charges for 2020-21
            • Charges for 2019-20
            • Charges for 2018-19
            • Charges for 2017-18
            • Charges for 2016-17
            • Charges for 2015-16
            • Charges for 2014-15
            • Charges for 2013-14
            • Charges for 2012-13
            • Charges for 2011-12
            • Reassessment Process
            • Schedule 3 Determinations
          • Licences
            • Applications
              • Application form and guidance
              • Fees
              • Licence transfer
            • Register of licences
              • Advanced Demand Side Management Limited
              • Affinity for Business (Retail) Limited
              • Aimera
              • Anglian Water Business
              • Blue Business Water
              • Brightwater Services Ltd
              • Business Stream
              • Castle Water
              • Clear Business Water Ltd
              • Cobalt Water Ltd
              • Commercial Water Solutions
              • Earls Gate
              • Everflow
              • Kelda Water Services
              • Lettermay Limited t/a Acorn Water
              • NWG Business Ltd
              • Real Water
              • Regent Water Ltd
              • Pure CGV Limited
              • Severn Trent
              • Smarta Water Limited
              • Source for Business
              • SSWB Limited
              • Sutton and East Surrey Water Services Ltd
              • Thames
              • United Utilities
              • Veolia
              • Water 2 Business
              • Water Retail Company
              • Waterscan Limited
            • Licence Revocations
              • Aquavitae
              • Suez Industrial Water
              • Satec
          • Section 29E
          • New retail analysis
            • Connections
            • Metering
            • Trade Effluent
        • Annual reports
        • Press Releases
          • 2020
        • Information notes
        • Governance
          • Independent review
          • Corporate
          • Financial Information
        • Commission Minutes & Papers
          • 2019
          • 2018
          • 2017
          • 2016
          • 2015
          • 2014
          • 2013
          • 2012
          • 2011
          • 2010
          • 2009
          • 2008
          • 2007
          • 2006
          • 2005
        • Speeches and Presentations
        • Other Reports
        • Scottish Water's Annual Return
          • 2018-2019
            • Annual Return
            • Regulatory Accounts
          • 2017-2018
            • Annual Return
            • Regulatory Accounts
          • 2016-2017
            • Annual Return
            • Regulatory Accounts
          • 2015-2016
            • Annual Return
            • Regulatory Accounts
          • 2014-2015
            • Annual Return
            • Regulatory Accounts
          • 2013-2014
            • Annual Return
            • Regulatory Accounts
          • 2012-2013
            • Annual Return
            • Regulatory Accounts
          • 2011-2012
            • Annual Return
            • Regulatory Accounts
          • 2010-2011
            • Annual Return
            • Regulatory Accounting Rules
          • 2009-2010
            • Annual Return
            • Regulatory Accounting Rules
          • 2008-2009
            • Annual Return
            • Regulatory Accounting Rules
          • 2007-2008
            • Annual Return
            • Regulatory Accounting Rules
          • 2006-2007
            • Annual Return
            • Regulatory Accounting Rules
          • 2005-2006
            • Annual Return
            • Regulatory Accounting Rules
          • 2004-2005
          • 2003-2004
          • 2002-2003
        • Business Stream’s Annual Return
        • Future Prices
        • Ready-reckoner
      • Site Map
      • FoI
      • Privacy
      • Useful Links
      • Terms and Conditions
      • Registered Office
  • Site Map
  • FoI
  • Privacy
  • Useful Links
  • Terms and Conditions
  • Registered Office
  • Accessibility
  • Media Centre
  • Feedback
  • Complaints
  • Jobs
  • Contact Us