We have a statutory duty to promote the interests of customers. One of the principal ways we do this is by out or view of the maximum amount that Scottish Water can charge its customers over each regulatory control period.
Our role is to ensure that customer charges are no more than is necessary to deliver the Objectives that the Scottish Ministers have set for Scottish Water. The process is called a Strategic Review of Charges (or SRC).
At the end of each SRC process we publish our decisions in a document called the Final Determination.
We are now coming to the closing stages of the next SRC, which covers the period 2021-27. We committed to ensuring that this would be a transparent and collaborative review, and we have worked closely with a number of water industry stakeholders to ensure this was the case.
As part of this commitment we published a series of 23 Decision Papers, setting out our approach. We published our draft determination on 8 October 2020.
The draft determination sets Scottish Water on the path to meet the challenges of maintaining high-quality services while tackling the impacts of climate change and transitioning to net zero emissions.
We will publish our final determination on 10 December 2020. This will take account of the representations we received on the draft determination.