Business customers

We are committed to achieving best value for you. You can find out here about:


  • your choice of supplier and how to contact them
  • self-supply – where you buy services at wholesale
  • the default bills and levels of service that are available to you
  • our work for you
  • how to complain.

You may also wish to refer to our publications for business customers, which are available here.  

You can find out more about your choice of supplier and how to switch at our dedicated business customer website scotlandontap:


If you are a household customer, you can find out about your bills and services in the household customer section of our website.