Accessibility
Calendar of Events
Media Centre
Feedback
Complaints
Jobs
Contact Us
keyword search...
New Suppliers
Customers
About Us
Our Work
Future Prices
Publications
Home
>
Site Map
Home
Accessibility
Calendar of Events
Media Centre
Press Releases
Speeches
Biographies
Feedback
Complaints
Jobs
New Suppliers
How the market works
How to become a supplier
Types of licence
General licences
Specialist licences
Self-supply licences
Compare licence options
Guide to market entry
Standard licence terms and conditions
Default package
Licence monitoring
Apply
Licence fees
Business plan guidance for licence applicants
Self-supply licences
General licences
Specialist licences
Buying wholesale
Wholesale charges
Wholesale charge discounts
Negotiating a wholesale services agreement
Operational code
Disconnections
Central Market Agency
Current suppliers
Register of licences
Scottish Water Business Stream Limited
Ondeo Industrial Solutions Limited
Osprey Water Services Limited
Satec Limited
Aimera Limited
Wessex Water Enterprises Ltd
Current applications
Customers
Household Customers
Your supplier
Your bill
Your service
Our work for you
How to complain
Business Customers
Your choice of supplier
Self-supply
Default bills and service
Our work for you
How to complain
About Us
Who's Who
Sir Ian Byatt
David Simpson
Mike Brooker
John Banyard
Charles Coulthard
Alan Sutherland
Katherine Russell
John Simpson
Ian Tait
Governance
Commission Minutes
Jobs
Freedom of Information
Who we work with
Ministers and the Scottish Parliament
Suppliers
Other regulators
The customer representative
Work with us
Our Work
Price setting
2010-15
2006-10
2002-06
Scottish Water’s performance
Customer Service
Investment
Costs
Competition
Connection determinations
Calendar of Events
Future Prices
Future Prices
Publications
Price Setting 2010-15
Determinations
Consultations
Draft Determination
Our Approach
Methodology
Ministerial Guidance
Research
Financial Model
Business Plan Guidance
Business Plans
Second Draft
Reporter's Report
Stakeholder workshops
Stakeholder workshops 2007
Stakeholder workshops 2009
All
Price Setting 2006-10
Determinations
Consultations
Ministerial Guidance
Research
Correspondence
Financial Models
Business Plans
All
Price Setting 2002-06
Scottish Water's Performance
Cost and performance
Investment
Customer Service
All
Competition
Consultations
SACDP enhancement proposal
New areas in retail competition
Twenty Seventh licensing consultation
Twenty Sixth licensing consultation
Twenty Fifth licensing consultation
Twenty First licensing consultation
Earlier consultations
Market Documents
Commission Policy On Market Entry
Technical Panel Consultations
MCCP040
Charges
Charges for 2010-11
Charges for 2009-10
Reassessment Process
Default Standards
Licence Application
Grants and Applications
Aimera
Aquavitae
Business Stream
Ondeo
Osprey
Satec
Wessex
All
Directions
Customer Information
Competition Report
Default Directions
Section 29E
Background To Competition
Licence Contraventions
All
Other Reports
Information notes
Press Releases
2009
2008
2007
Annual reports
Commission Minutes
2009
2008
2007
2006
2005
Governance
Speeches
Scottish Water's Annual Return
2008-2009
Annual Return
Regulatory Accounting Rules
2007-2008
Annual Return
Regulatory Accounting Rules
2006-2007
Annual Return
Regulatory Accounting Rules
2005-2006
Annual Return
Regulatory Accounting Rules
2004-2005
2003-2004
2002-2003
Business Stream’s Annual Return
How to find us
Email Update
Site Map
Freedom of Information
Glossary
Privacy
Registered Office
Login