Customers

Welcome to our website. We hope that you find the information you need here.

It is our job to get best value for customers of the Scottish water industry.


  • If you are one of the 2.2 million household customers in Scotland and you want to find out more about your water and sewerage service, visit the household customer section of this website.

  •  If you are a business customer (including schools, local authorities etc) and you want to find out about the services and choices that are now available to you, visit the business customer section of this website.