We are committed to achieving best value for you. You can find out here about:
- your choice of supplier and how to contact them
- self-supply – where you buy services at wholesale
- the default bills and levels of service that are available to you
- our work for you
- how to complain.
You can also find out more about your choice of supplier and how to switch at our dedicated website: www.scotlandontap.gov.uk
If you are a household customer, you can find out about your bills and services in the household customer section of our website.